Performance Support is a methodology that delivers highly specific and relevant operational support and training to employees in a form that does not disrupt their workflow.
Electronic Performance Support System (EPSS) describes the online content development and delivery systems that enable this methodology. For more detailed definitions of EPSS visit the Wikipedia article on Performance Support.
SupportPoint was designed from the ground up to be the world’s most comprehensive EPSS. It delivers all of the technical capabilities that organizations need to provide their workforces with moment of need support on everything from policies and procedures to technical support and up to date product information.
