SupportPoint | Viewer

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SupportPoint Viewer

GPS for the Desktop

SupportPoint Viewer is the one-stop-shop for end-users to get timely, relevant, context and role-specific guidance through business processes. The Viewer is the delivery mechanism for the content that describes your company’s processes, procedures, systems and products.

What makes SupportPoint unique is the combination of the Viewer presentation layer in conjunction with action-oriented content design that is totally focused on what is relevant in real-time, without the distractions and information overload of intranet and other content systems.

End-users come to rely on SupportPoint for real-time guidance in executing business processes and helping to serve your customers better. That means fewer errors, greater consistency, and less time wasted searching - improving quality while driving down operating costs and improving the customer experience.

SupportPoint Viewer is deployed through a standard web browser or a small-sized client application optimized for minimal impact on users’ PCs and network bandwidth.

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