Panviva Executive to Speak on EPSS at 2006 e-Financial WorldExpo Company

New York – October 18, 2006 - Panviva, a leading provider of electronic performance support systems (EPSS), today announced that company vice president Effraim Herskovic will be a featured speaker at this year’s e-Financial WorldExpo, a leading international event focusing on enterprise applications and solutions developed for the financial industry. The conference will take place October 25-26 in Toronto, Canada. Mr. Herskovic’s session is on October 26 from 9:00-9:30 AM.

Mr. Herskovic’s breakout session will focus on ways to improve employee adoption and compliance with large application roll-outs and new process initiatives, including those impacting global operations and contact centers. Mr. Herskovic will look at the impact on operational performance in a changing environment. The session will also detail the fundamentals of creating a successful knowledge base system for an electronic performance support system (EPSS), and present case studies of successful EPSS deployments to support CRM and financial systems.

As Vice President of Panviva, Mr. Herskovic is an expert in evaluating and implementing self-service knowledge base systems to support better employee performance with new or upgraded systems. He currently leads Panviva’s North American operations, and has played a key role in transforming Panviva from a documentation and training services company to a leading developer of knowledge base solutions for delivering application, procedure, and product documentation.

For additional information visit the e-Financial WorldExpo at http://e-financial.wowgao.com/

About Panviva and SupportPoint

SupportPoint is Panviva’s flagship electronic performance support system, delivering fast, targeted access to structured documentation about systems, processes, and products. The EPSS improves workforce performance, accelerates user adoption and compliance, and reduces training and support costs by offering personalized, context-specific, self-service support that builds competence at the moment-of-need. More than 50,000 users around the world rely on SupportPoint across a broad range of industries, including finance, insurance, manufacturing, telecom, utilities, and government.